Reference

Your Account, Your Responsibilities — Know the Rules

These terms set out exactly how your tape4d account works — what you can do, what we can do, and how we handle everything from your DANA or OVO wallet transactions to account suspension.

Account eligibility rulesDANA, OVO, GoPay wallet termsSuspension and closure conditionsIndonesia-region access conditionsHow to raise a dispute

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What These Terms Actually Cover

tape4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on tape4d, you agree to these terms in full. They apply to every action you take on the platform — browsing the lobby, submitting a deposit via GoPay or DANA, placing a sports bet, or requesting a withdrawal to your OVO wallet.

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We may update these terms when regulations or platform conditions change. When that happens, we post a notice on the site and the updated version takes effect for any activity after the posted date. Continued use of your account after a change means you accept the
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revised terms. If you disagree, the right move is to close your account and withdraw any remaining balance before the effective date. These terms are written for Indonesia and are governed by the rules that apply in eligible regions — we do not make claims about
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jurisdictions beyond what local law supports. Where a section references payment rails, those are the e-wallets and transfer methods currently available: DANA, OVO, GoPay. Availability of any feature, game category, or payment option depends on your region and local regulations at the time of use. Nothing
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in these terms creates a contractual right to a specific payout speed, bonus outcome, or game availability.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Reach Us About Any Terms Question

If something in these terms is unclear — or if you need to raise a concern about your account, a wallet transaction, or a suspension notice — our support team is the right first stop. Reach out through live chat directly in the lobby, or use the email channel for written records. Players in Semarang and other Indonesia regions can expect responses in the same language they write in. For wallet-specific queries involving DANA, OVO, or GoPay, include your transaction reference so we can pull the record faster.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We take four areas seriously when it comes to your account: how your data is stored, how your wallet credentials are protected, how long we retain account records, and what you can request from us. Here is how each one works in practice.

Data Handling

Account data — your login credentials, transaction history with DANA, OVO or GoPay, and device session logs — is stored with encryption and never sold to third parties.

Account Security

We use OTP verification on login and flag unusual session changes. If your account shows activity from an unrecognised device, we hold withdrawals until identity is confirmed.

Record Retention

Transaction and account records are retained for the period required by applicable rules in eligible regions. You can request a copy of your own records through the email support channel.

Requesting Changes

To update personal details, close your account, or request data deletion, contact support in writing. We process verified requests within the timeframe our regional obligations allow.

Common Questions About These Terms

These are the questions we get most often about how the terms apply to real account situations — from wallet deposits to account closure and everything in between.

Yes. Any transaction you make through DANA, OVO, or GoPay falls under these terms. Each wallet method follows the same account rules for deposits, withdrawals, and dispute handling.

No. We post a notice when terms change. The new version applies only to activity after the notice date. Continuing to use your account after that date means you accept the update.

We send a notification explaining the reason. You can contact support to appeal. Any verified balance in your account remains accessible during review unless a regulatory hold applies in your region.

Start with live chat or email support and include your wallet transaction reference — DANA, OVO, or GoPay reference number. Written disputes via email create a formal record for escalation if needed.

We retain records for the period required under rules applicable to eligible regions. You can request your own transaction history by contacting support in writing through the email channel.

Access and specific conditions depend on local law and eligible regions. If a feature or payment option is unavailable in your area, it reflects local regulatory conditions at the time, not a change to your account terms.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Your Account, Your Responsibilities — Know the Rules

Reach Us About Any Terms Question

Account Security, Data and Your Rights Under These Terms

Data Handling

Account Security

Record Retention

Requesting Changes

Common Questions About These Terms

01 Do these terms apply to every payment method including DANA and GoPay?

02 Can tape4d change these terms without telling me?

03 What happens if my account is suspended?

04 Who do I contact if I disagree with a transaction outcome?

05 How long does tape4d keep my account records?

06 Are these terms the same for all regions in Indonesia?

Terms & Conditions

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